Returns & Refunds

If for some reason you are not happy with your item or you change your mind we are happy for you to return your unworn pieces of jewellery for a full refund within 60 days.

If you have ordered the wrong colour or item or initial disc, we are more than happy to assist you with exchanging your unworn item for the one you prefer, within 60 days. 

Please contact us prior to returning any item by emailing to so that we can keep an eye out for your package.

Please ensure you return the item with all it's original packaging by registered post and send us the tracking number so we can make sure it arrives safely. 

Please note however that there is NO RETURN on earrings, This is due to HEALTH AND HYGIENE regulations as they are piercings so can spread serious infections or disease.

We apologize for any upset or inconvenience this may cause but health and safety is our first priority. 

HOWEVER, we are sure you won't want to return them anyway as they are super cute I promise! Please note of course this does not affect your statutory rights! 

Our Returns address is 

Lulu and Levi, Kilcannon, Dunhill, Co Waterford, X91 F2 Y9, Ireland